Daysafe Student information
For a full list of currently offered qualifications which we have on our scope please visit www.training.gov.au
Eligibility for Construction Training Fund Direct Indenture Grants, Supplementary Skills/OH&S Program subsidies and additional benefits is dependent on an individual’s or company’s ability to demonstrate primary and substantial direct involvement in Western Australia’s construction industry, specifically in on-site construction, installation and fabrication activity.
Eligible individuals must be:
• Directly employed in the building and construction industry in Western Australia
• Directly employed by residential construction companies or construction companies undertaking relevant projects in Western Australia
• Self-employed and undertaking work which is directly involved in the construction process
Where eligibility of an applicant is in question the Training Fund will seek evidence of eligibility via review of a detailed, recent work history and/or evidence of employment.
Ineligible companies/individuals include:
• Government departments, agencies and Government employees
• Mining, oil, gas and mineral exploration companies
• Companies that manufacture, supply or deliver building products
• Companies that manufacture, supply, deliver or install non-building products after completion of the construction process
• Companies that perform minor maintenance, repairs and/or inspection of elevators and escalators
• Companies that provide maintenance or repairs of a minor nature after the construction phase
• Carpet laying or floor covering companies and contractors
If an individual is unemployed at the time of undertaking a short course recognised by the Training Fund, they must be able to:
• Demonstrate that they were directly employed in the construction industry in Western Australia for a minimum of six months, within 12 months prior to the date of course commencement;
Or if no recent work experience is involved:
• Have written evidence of a relevant employment offer from an eligible company or contractor in the construction industry prior to commencement of the training course
Unemployed participants may be required to provide additional documentation to assist the Training Fund to process a claim.
Although the definition of construction refers to ‘on-site’ activities, under certain conditions subsidies may also be provided to workers whose normal duties may not always require them to attend site on a daily basis. Service providers to the building and construction industry may be eligible for subsidised training in occupational health and safety.
FUNDED TRAINING.....Are you eligible for the Construction Training Fund Rebate?
Find out here >> Am I Eligible?
+61 8 9244 0100
+61 8 9244 0199
PO Box 746
WEMBLEY WA 6913
Suite 3, 40 Hasler Road
OSBORNE PARK WA 6017
Daysafe Training is committed to maintaining the privacy and confidentiality of its RTO personnel and participant records. Daysafe Training complies with the Privacy Act 1988 including the 13 Australian Privacy Principles (APPs) as outlined in the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
As a component of our risk management practices, Daysafe Training has conducted a Privacy Impact Assessment for all operations. Mitigation actions from this risk assessment have been implemented for the management of privacy risks at each stage of the information lifecycle, including collection, use, disclosure, storage, destruction and de-identification.
Daysafe Training manages personal information in an open and transparent way. This is evident in the implementation of practices, procedures and system we outline in this policy, that ensure our compliance and provide suitable procedures for Daysafe Training personnel to be able to deal with related enquiries and complaints that may be received from time to time.
The following sections of this policy outline how we manage personal information.
Australian Privacy Principle 1 – Open and transparent management of personal information
Purposes for information collection, retention, use and disclosure
Daysafe Training retains a record of personal information about all individuals with whom we undertake any form of business activity. Daysafe Training must collect, hold, use and disclose information from our clients and stakeholders for a range of purposes, including but not limited to:
As a registered training organisation (RTO), regulated by the Australian Skills Quality Authority, Daysafe Training is required to collect, hold, use and disclose a wide range of personal and sensitive information on participants in nationally recognised training programs. This information requirement is outlined in the National Vocational Education and Training Regulator Act 2011 and associated legislative instruments. In particular, the legislative instruments:
It is noted that Daysafe Training is also bound by various State Government Acts requiring similar information collection, use and disclosure (particularly Education Act(s), Vocational Education & Training Act(s) and Traineeship & Apprenticeships Act(s) relevant to state jurisdictions of Daysafe Training operations).
It is further noted that, aligned with these legislative requirements, Daysafe Training delivers services through a range of Commonwealth and State Government funding contract agreement arrangements, which also include various information collection and disclosure requirements.
Kinds of personal information collected and held
The following types of personal information are generally collected, depending on the need for service delivery:
The following types of sensitive information may also be collected and held:
How personal information is collected
Daysafe Training collects any required information directly from the individuals concerned wherever possible. This may include the use of forms (such as employment forms, enrolment forms or service delivery records) and the use of web-based systems (such as online enquiry forms, web portals or internal operating systems).
Daysafe Training sometimes receives information from third party sources relevant to vocational training in the instances of students, or relevant to employment in the instances of staff. This may include information from such entities as:
How personal information is held
Daysafe Training utilises robust storage and security measures at all times.
Information, upon collection is:
Only authorised personnel are provided with login information to each system, with system access limited to only those relevant to their specific role. Daysafe Training electronic systems are hosted internally with robust internal security to physical server locations and server systems access. Virus protection, backup procedures and ongoing access monitoring procedures are in place.
Destruction of paper-based records occurs as soon as practicable in every matter, through the use of secure shredding and destruction services at all Daysafe Training sites.
Individual information held across systems is linked through a Daysafe Training allocated identification number for each individual.
Retention and Destruction of Information
Daysafe Training maintains a Retention and Disposal Schedule documenting the periods for which personal information records are kept. Specifically for our RTO records, in the event of our organisation ceasing to operate; the required personal information on record for individuals undertaking nationally recognised training with us would be transferred to the Australian Skills Quality Authority, as required by law.
Accessing and seeking correction of personal information
Daysafe Training confirms all individuals have a right to request access to their personal information held and to request its correction at any time. In order to request access to personal records, individuals are to make contact with Daysafe Training’s Compliance Manager.
A number of third parties, other than the individual themselves, may request access to an individual’s personal information.
In all cases where access is requested, Daysafe Training will ensure that:
Complaints about a breach of privacy
If an individual feels that Daysafe Training may have breached one of the APPs or a binding registered code, refer to POL002 Complaints and Appeals Policy and PRO002 Complaints and Appeals Procedure for further information.
Where this policy is updated, changes to the policy are widely communicated to stakeholders through internal personnel communications, meetings, training and documentation, and externally through publishing of the policy on Daysafe Training’s website and other relevant documentation (such as our Student Handbook) for clients.
Australian Privacy Principle 2 – Anonymity and pseudonymity
Daysafe Training provides individuals with the option of not identifying themselves, or of using a pseudonym, when dealing with us in relation to a particular matter, whenever practical. This includes providing options for anonymous dealings in cases of general course enquiries or other situations in which an individuals’ information is not required to complete a request.
Individuals may deal with us by using a name, term or descriptor that is different to the individual’s actual name wherever possible. This includes using generic email addresses that does not contain an individual’s actual name, or generic usernames when individuals may access a public component of our website or enquiry forms.
Daysafe Training only stores and links pseudonyms to individual personal information in cases where this is required for service delivery (such as system login information) or once the individual’s consent has been received. Individuals are advised of their opportunity to deal anonymously or by pseudonym with us where these options are possible.
Daysafe Training must require and confirm identification however in service delivery to individuals for nationally recognised course programs. We are authorised by Australian law to deal only with individuals who have appropriately identified themselves. That is, it is a Condition of Registration for all RTOs under the National Vocational Education and Training Regulator Act 2011 that we identify individuals and their specific individual needs on commencement of service delivery, and collect and disclose Australian Vocational Education and Training Management of Information Statistical Standard (AVETMISS) data on all individuals enrolled in nationally recognised training programs. Other legal requirements, as noted earlier in this policy, also require considerable identification arrangements.
There are also other occasions also within our service delivery where an individual may not have the option of dealing anonymously or by pseudonym, as identification is practically required for us to effectively support an individual’s request or need.
Australian Privacy Principle 3 — Collection of solicited personal information
Daysafe Training only collects personal information that is reasonably necessary for our business activities.
We only collect sensitive information in cases where the individual consents to the sensitive information being collected, except in cases where we are required to collect this information by law, such as outlined earlier in this policy.
All information we collect is collected only by lawful and fair means.
We only collect solicited information directly from the individual concerned unless it is unreasonable or impracticable for the personal information to only be collected in this manner.
Australian Privacy Principle 4 – Dealing with unsolicited personal information
Daysafe Training may, from time to time, receive unsolicited personal information. Where this occurs, we promptly review the information to decide whether or not we could have collected the information for the purpose of our business activities. Where this is the case, we may hold, use and disclose the information appropriately as per the practices outlined in this policy.
Where we could not have collected this information (by law or for a valid business purpose) we immediately destroy or de-identify the information (unless it would be unlawful to do so).
Australian Privacy Principle 5 – Notification of the collection of personal information
Whenever Daysafe Training collects personal information about an individual, we take reasonable steps to notify the individual of the details of the information collection or otherwise ensure the individual is aware of those matters. This notification occurs at or before the time of collection, or as soon as practicable afterwards.
Our notifications to individuals on data collection include:
Where possible, we ensure that the individual confirms their understanding of these details, such as through signed declarations or in person through questioning.
Collection from third parties
Where Daysafe Training collects personal information from another organisation, we:
Australian Privacy Principle 6 – Use or disclosure of personal information
Daysafe Training only uses or discloses personal information it holds about an individual for the particular primary purposes for which the information was collected, or secondary purposes in cases where:
Requirement to make a written note of use or disclosure for this secondary purpose
If Daysafe Training uses or discloses personal information in accordance with an ‘enforcement related activity’ we will make a written note of the use or disclosure, including the following details:
Australian Privacy Principle 7 – Direct marketing
Daysafe Training does not use or disclose the personal information that it holds about an individual for the purpose of direct marketing, unless:
On each of our direct marketing communications, Daysafe Training provides a prominent statement that the individual may request to opt out of future communications, and how to do so.
An individual may also request us at any stage not to use or disclose their personal information for the purpose of direct marketing, or to facilitate direct marketing by other organisations. We comply with any request by an individual promptly and undertake any required actions for free.
We also, on request, notify an individual of our source of their personal information used or disclosed for the purpose of direct marketing unless it is unreasonable or impracticable to do so.
Australian Privacy Principle 8 – Cross-border disclosure of personal information
Before Daysafe Training discloses personal information about an individual to any overseas recipient, we undertake take reasonable steps to ensure that the recipient does not breach any privacy matters in relation to that information.
Australian Privacy Principle 9 – Adoption, use or disclosure of government related identifiers
Daysafe Training does not adopt, use or disclose a government related identifier related to an individual except:
Australian Privacy Principle 10 – Quality of personal information
Daysafe Training takes reasonable steps to ensure that the personal information it collects is accurate, up-to-date and complete. We also take reasonable steps to ensure that the personal information we use or disclose is, having regard to the purpose of the use or disclosure, accurate, up-to-date, complete and relevant. This is particularly important where:
We take steps to ensure personal information is factually correct. In cases of an opinion, we ensure information takes into account competing facts and views and makes an informed assessment, providing it is clear this is an opinion. Information is confirmed up to date at the point in time to which the personal information relates.
Quality measures in place supporting these requirements include:
Australian Privacy Principle 11 — Security of personal information
Daysafe Training takes active measures to consider whether we are able to retain personal information we hold, and also to ensure the security of personal information we hold. This includes reasonable steps to protect the information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
We destroy or de-identify personal information held once the information is no longer needed for any purpose for which the information may be legally used or disclosed.
Access to Daysafe Training offices and work areas is limited to our personnel only - visitors to our premises must be authorised by relevant personnel and are accompanied at all times. With regard to any information in a paper-based form, we maintain storage of records in an appropriately secure place to which only authorised individuals have access.
Regular staff training and information bulletins are conducted with Daysafe Training personnel on privacy issues, and how the privacy principles apply to our practices, procedures and systems. Training is also included in our personnel induction practices.
We conduct ongoing internal audits (at least annually and as needed) of the adequacy and currency of security and access practices, procedures and systems implemented.
Australian Privacy Principle 12 — Access to personal information
Where Daysafe Training holds personal information about an individual, we provide that individual access to the information on their request. In processing requests, we:
Australian Privacy Principle 13 – Correction of personal information
Daysafe Training takes reasonable steps to correct personal information we hold, to ensure it is accurate, up-to-date, complete, relevant and not misleading, having regard to the purpose for which it is held.
On an individual’s request, we:
In cases where we refuse to update personal information, we:
Correcting at Daysafe Training’s initiative
We take reasonable steps to correct personal information we hold in cases where we are satisfied that the personal information held is inaccurate, out-of-date, incomplete, irrelevant or misleading (that is, the information is faulty). This awareness may occur through collection of updated information, in notification from third parties or through other means.
Request for Records Access
Individuals or third parties may at any stage request access to records held by Daysafe Training relating to their personal information. The following procedure is followed on each individual request for access:
This request may be in any form and should be directed to Daysafe Training’s administration.
Daysafe Training personnel must be satisfied that a request for personal information is made by the individual concerned, or by another person who is authorised to make a request on their behalf. The minimum amount of personal information needed to establish an individual’s identity is sought, which is generally an individual’s name, date of birth, last known address and signature.
When meeting the requesting party in person, identification may be sighted.
If confirming details over a telephone conversation, questions regarding the individual’s name, date of birth, last known address or service details may be confirmed before information is provided.
Where the requested format is not practical, we consult with the requester to ensure a format is provided that meets the requester’s needs.
Request for Records Update
Individuals or third parties may at any stage request that their records held by Daysafe Training relating to their personal information be updated. The following procedure is followed on each individual request for records updates:
Daysafe Training personnel assess the relevant personal information we hold, and the requested updated information, to determine which version of the information is considered accurate, up-to-date, complete, relevant and not misleading, having regard to the purpose for which it is held.
This may include checking information against other records held by us, or within government databases, in order to complete an assessment of the correct version of the information to be used.
Our notification will include the reasons for the refusal and the complaint mechanisms available to the individual.
Privacy Complaints Procedure
If an individual feels that Daysafe Training has breached its obligations in the handling, use or disclosure of their personal information, they may raise a complaint. We encourage individuals to discuss the situation with their Daysafe Training representative in the first instance, before making a complaint.
The complaints handling process as described in the POL002 Complaints and Appeals Policy and PRO002 Complaints and Appeals Procedure is followed and also available publicly through Daysafe Training’s website and Student Handbook.
Name and Title of Authorising Officer
If you have organised or completed training with us please take the relevant feedback survey below. Your feedback plays an important role in developing the quality of our training and education services and will only take approximately 2 minutes to complete......Thanks in advance!
STUDENTS: If you have completed any training with us please tell us about your experience.
EMPLOYERS: If you have organised any training for your employees with us please tell us about yours and/or their experience.
If you have questions or concerns regarding this statement, you should first contact Paul Day on 0400703742.
In order to use the Daysafe Training website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Daysafe Training is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Daysafe Training uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Daysafe Training may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Daysafe Training does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
After ordering online, you will receive an email confirmation from Payway containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. You will then be contacted by Daysafe Training to confirm arrangements.
Daysafe will apply the following percentage of refund to all training cancellations:
We have provided some useful links below.
Please browse the links for handy and important information which may be helpful.