Already organised or completed training with us? We'd love your feedback!

If you have organised or completed training with us please take the relevant feedback survey below. Your feedback plays an important role in developing the quality of our training and education services and will only take approximately 2 minutes to complete......Thanks in advance!

STUDENTS: If you have completed any training with us please tell us about your experience. 

Please complete this form Learner Feedback Form 

EMPLOYERS: If you have organised any training for your employees with us please tell us about yours and/or their experience. 

Please complete this form Employer Feedback Form   

If you require a replacement card or certificate please select this button to complete the form.

Cost: $55.00
 

Note: Replacement cards will not be processed until payment has been received.

(Credit card surcharges apply)                                                                                              Replacement Card

We hope you enjoyed your experience with us.....
 

If you have any suggestions you think could help us improve our services, we'd love to hear about it!
                   
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Daysafe has a complaints policy to manage and respond to allegations involving the conduct of:                         

• the RTO, its trainers, assessors or other staff

• a third party providing services on the RTO’s behalf, its trainers, assessors or other staff  or

• a learner of the RTO.

Daysafe has an appeals policy to manage requests for a review of decisions, including assessment decisions, made by the RTO or a third party providing services on the RTO’s behalf. 

Clients are encouraged to resolve complaints through the RTO’s complaint mechanisms. However, if you are not satisfied with the outcomes of these processes, please refer to the state or territory registering body or the National Training Hotline, telephone: 13 38 73.

Complaint / Appeal