Please complete this form to make a complaint or appeal a decision. The information provided on this form will be treated with the strictest confidence.
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Daysafe has a complaints policy to manage and respond to allegations involving the conduct of:
Daysafe has an appeals policy to manage requests for a review of decisions, including assessment decisions, made by the RTO or a third party providing services on the RTO’s behalf.
Read our Complaints & Appeals Policy Complaints & Appeals
Clients are encouraged to resolve complaints through the RTO’s complaint mechanisms. However, if you are not satisfied with the outcomes of these processes, please refer to the state or territory registering body or the National Training Hotline, telephone: 13 38 73.